General FAQs

1. What services do you offer?
We offer digital and select print brand services including social media content, brand design, business cards, labels, stickers, pitch decks, and packaging concepts. Explore our full menu here.

2. How do consultations work?
After booking, you’ll complete an intake form so we can understand your goals. During the call, we’ll walk through strategy, services, and what comes next.

3. What’s the average turnaround time?
Timelines vary by project, but most digital designs are delivered within 1–3 weeks. Print-ready designs like business cards or labels typically take 5–10 business days.

4. What platforms do you create content for?
We design for Instagram, Facebook, TikTok, Pinterest, and more. Let us know where your audience lives and we’ll tailor your content accordingly.

5. Do you offer printing services?
We offer print-ready designs for business cards, labels, and stickers only. While we don’t print in-house, we’ll deliver the files you need and can recommend trusted vendors.

6. Are your services refundable?
Payments are refundable within 3 days of booking. After that, all sales are final, even if the project is canceled.

7. Do I need to book a full package?
Not at all. You can book à la carte services or choose a full package—whatever fits your needs and budget.

8. What’s included in brand design?
Our brand design services can include logos, visual identity elements, brand color palettes, typography, and more—crafted to reflect your brand voice and vision.

9. How do I know what service is right for me?
We recommend booking a consultation. We’ll review your brand needs and guide you toward the best options for your goals and stage of business.

10. I don’t see what I need. Can I still reach out?
Definitely. If it’s not listed, just message us or book a consultation—there’s a good chance we can create a custom solution for you.